Delegated water and sanitation Model

Expanding water and sanitation services in low-income urban areas in Kenya is a major challenge for utility companies. Lack of space and access, tenure insecurity, low incomes, loose social fabric and political interference all contribute to the complexity of the situation. Historically in these areas, ‘alternative’ service providers fill the gap but often in a non-regulated and exploitative manner.

Model Highlight:

In seeking to find a solution to these challenges, CSUDP in partnership with Pamoja Trust has piloted the ‘Delegated water and sanitation model’ as an alternative approach to service delivery in low-income urban areas through innovative institutional and contractual arrangements between the utility company and the community. The model is starting to play a key role in expanding the provision of clean affordable water and improved sanitation in some low-income urban settlements such as Mnazi Moja, Mombasa County; Mathare, Nairobi County and Manyatta, Kisumu County.

Key elements of the success of this model

  • Contractual arrangement are clear in regards to ownership, management and operations
  • Subsidies/incentives are available for initial connections/installations
  • Systems are financially sustainable and prices affordable